8 Best WooCommerce CRM Platforms 🥇 2023 (Free & Pro)

HubSpot for WooCommerce is a powerful CRM plugin that seamlessly integrates with your WordPress website. With this plugin, you can sync your WooCommerce store data and easily manage customer information right from the HubSpot dashboard.

What sets it apart from its competitors is its extensive range of features. It offers advanced analytics, abandoned cart tracking and recovery, sales funnel management, and more. Unlike other CRM solutions, it provides a complete suite of tools to enhance your marketing efforts and boost sales.

One of the standout features is its customer support and help desk capabilities. It allows you to efficiently manage customer inquiries, support tickets, and email conversations. Additionally, you can create a knowledge base for self-service support, making it easier for your customers to find the answers they need.

Another powerful feature is its email automation. You can send targeted emails and build powerful, automated workflows to engage with your customers in a more personalized way. This feature can greatly improve your email marketing efforts and drive more conversions.

It also offers sales pipeline management, allowing you to monitor your sales process and identify growth opportunities. With a visual representation of your sales pipeline, you can easily track the progress of your deals and make informed decisions to drive revenue.

While it offers a wealth of features, it may be overwhelming for new users. However, for those looking for more advanced capabilities, its premium plans have additional features that can take your CRM strategy to the next level.

Jetpack CRM is a simplified CRM tool that seamlessly integrates with most WooCommerce plugins. It’s perfect for small business owners who want a straightforward approach to customer relationship management.

This tool focuses on providing the essentials, making it easy to use and great for those who are just starting out in the online business world.

You can automatically capture customer information and orders as soon as you install the plugin on your WooCommerce store. This saves you time and effort, allowing you to manage all your customer data from your WordPress dashboard. No more switching between different platforms to keep track of your customers!

One key feature of the plugin is its built-in email campaign functionality. You can create and send targeted email campaigns to your customers, thanks to the user-friendly editor and pre-designed templates.

Personalization options are also available, allowing you to tailor your emails to each individual customer. Additionally, you can track the performance of your campaigns to see how well they are doing.

It offers extensions that allow you to extend its functionality. For example, with paid extensions, you can integrate PayPal and MailChimp into your CRM system. This makes it even easier to manage your business and streamline your processes.

However, it’s important to note that the basic version of Jetpack CRM lacks advanced features that larger businesses may require. If you need more complex functionality, you may need to purchase premium extensions, which can add up in terms of cost.

Salesforce is a renowned CRM platform that caters to the needs of enterprise-level businesses. It offers a comprehensive range of features for sales, marketing, and customer relationship management.

To get started, you’ll need to sign up for a Salesforce account and integrate it with your WooCommerce store using a Salesforce-WooCommerce connector plugin. This integration allows for seamless data transfer between your website and the CRM system.

One of the standout features of Salesforce is its scalability and customization options. You can easily tailor the CRM system to your specific business needs and processes by integrating it with other applications and tools. This level of flexibility ensures that Salesforce can adapt to the unique requirements of your business.

Salesforce also offers a robust sales management module. With features like lead and opportunity tracking, sales forecasting, and performance analytics, you can stay on top of your sales processes and make informed decisions.

Marketing automation is another key strength of Salesforce. You can create personalized marketing campaigns, track customer interactions, and analyze the effectiveness of your campaigns. This allows you to target your marketing efforts and optimize your strategies for better results.

Workflow automation is another feature that Salesforce excels in. By automating repetitive tasks and streamlining your business processes, you can optimize efficiency and productivity. This frees up time for you and your team to focus on more important tasks.

It’s important to note that Salesforce’s pricing is generally higher than other CRM options. Additionally, there is a cost associated with the Salesforce-WooCommerce connector plugin, which can further increase the overall price.

Drip is a powerful eCommerce CRM plugin for WooCommerce that helps you build strong relationships with your customers and drive sales. Once you’ve installed it and connected it to your WooCommerce plugin, you can start automating your marketing, segmentation, email campaigns, and more from the dashboard.

Its strength lies in automation, making it easier for you to get more customers and increase sales through automated email and social media campaigns. With its advanced segmentation feature, you can segment your customers more precisely for better targeting, improving customer loyalty.

You can also run automated email ad campaigns with comprehensive performance tracking, allowing you to see how well your campaigns are performing. Another great feature is its automation tool, which allows you to create intricate workflows for customer engagement.

By personalizing your messaging based on customer behaviors, you can deliver a more tailored and effective marketing experience. However, it’s important to note that Drip’s pricing is based on the number of contacts, so it can be expensive for businesses with large customer bases.

FluentCRM is a self-hosted email marketing automation plugin for WordPress that specializes in serving WooCommerce websites. It simplifies customer relationship management by consolidating all user data in one place.

One of the standout features of it is its lightweight nature. Unlike other CRM platforms, it doesn’t rely on external services, which makes it lightning-fast and highly efficient.

To get started, simply install the plugin and integrate it with your WooCommerce store. This will allow you to seamlessly manage customer data and run email marketing campaigns directly from your WordPress dashboard.

One of the key benefits of it is its segmentation capability. You can easily group customers based on their behavior and characteristics, allowing for more targeted and effective marketing campaigns.

The plugin also provides robust email campaign management. You can create segments and send tailored emails to both new and existing customers, maximizing engagement and driving traffic to your website.

Additionally, it offers a 360-degree contact view, giving you detailed insights into your customers. You can access their purchase history, interactions with your store, and other relevant information, allowing you to personalize your approach and build stronger relationships.

It’s important to note that while the free version of FluentCRM doesn’t include dynamic segmentation and email sequencing, it still offers the core features you need to effectively manage your customer relationships.

WP Fusion is a WordPress plugin that connects your site to over 40 supported CRM platforms and marketing automation systems. It allows you to map your CRM tags to WordPress fields, ensuring that your CRM and WordPress sites are in sync.

One of the standout features of the plugin is its compatibility. It’s an excellent choice for store owners who use multiple plugins to manage their eCommerce websites and want to ensure that all their tools work seamlessly together.

With this plugin, you can experience seamless integration between WooCommerce and various CRM tools. This means that you can easily connect your online store to your preferred CRM platform, allowing you to efficiently manage your customer relationships.

Another impressive feature of the plugin is its ability to synchronize multiple plugins. This ensures that your CRM stays updated and in sync with all the other plugins you use to manage your online store. This is particularly useful if you rely on multiple tools to run your business.

It also offers automation triggers, allowing you to set up workflows based on customer activity. You can automate various actions, such as sending follow-up emails, assigning tags, or updating customer information based on specific triggers. This helps you streamline your marketing and customer management processes.

However, it’s important to note that the plugin might be too expensive for smaller startups or beginners who have just started their businesses. While there is a free WP Fusion Lite version available, it has limited functionality compared to the paid version.

Agile CRM is a powerful CRM tool for WooCommerce that combines sales, marketing, and service capabilities into one platform. With this plugin, you can easily track customers, automate your marketing efforts, and provide top-notch service to your clients.

One of the standout features of the plugin is its 360-degree customer view. This feature allows you to have a holistic view of your customers by providing you with their contact details, communication history, and even their social profiles.

Having all this information in one place makes it easier for you to personalize your interactions and provide a better overall customer experience. Another great feature of the plugin is its social media monitoring capabilities.

By connecting your social media accounts to the plugin, you can easily monitor activities, mentions, and engagement on platforms like Facebook, Twitter, and LinkedIn. This allows you to stay on top of your social media presence and engage with customers directly from the CRM platform.

It also offers service automation tools that can help you effectively manage customer queries. With features like ticketing and customer service features, you can streamline your support processes and handle customer inquiries in a timely manner. This can greatly improve customer satisfaction and loyalty.

While Agile CRM offers a wide range of features, it’s worth noting that it might feel overwhelming for beginners. The extensive capabilities of the platform can take some time to fully understand and utilize to their fullest potential. However, for small to medium-sized businesses looking to scale their operations, it offers a great value proposition.

Ninjodo is an all-in-one small business management platform that combines CRM functionality with project management, invoicing, and other useful tools. With this plugin, you can streamline your business operations and improve communication with your clients.

One of the key features is its contact management system. It provides a central hub where you can efficiently manage customer contact information, interactions, and communication history. This makes it easier to stay organized and keep track of your customer relationships.

Another great feature of the plugin is its lead-tracking capabilities. You can easily track leads and sales opportunities, assign tasks, and monitor progress through the pipeline. This helps you stay on top of your sales efforts and maximize your conversion rates.

It also offers automation features that allow you to streamline repetitive tasks. By automating your workflow, you can save time and focus on more important aspects of your business. This feature is especially helpful for small business owners who have limited resources and need to optimize their productivity.

One downside of Ninjodo is that its price might be higher compared to other CRM options. However, the platform offers a 14-day free trial period, allowing you to try it out before committing. This gives you the opportunity to test its features and see if it’s the right fit for your business.